Keeping in view of customers requirements and taking into consideration of Competitive telecom tariff in telecom sector. India’s most trusted public telecom brand Bharat Sanchar Nigam Limited (BSNL) has introduced providing of free Caller ID Telephone instruments (CLIP) to CICs (Commercially Important Customers) and replacement of instruments instead of collecting charges for New Telephone connection (NTC).

Basically BSNL collects instruments charges for both replacement and for new telephone connection (Normal and CIC) on subscriber request for Calling Line identification presentation (CLIP) instruments.
The competent authority of BSNL has decided to provide Free of cost Landline CLIP instruments to commercially important customers by following terms and conditions.

On the basis of the customer who has paid last six month bill for BSNL Landline connection with total amount of Rs.5000/- or above will be provided Free of cost CLIP (Calling Line identification presentation) instruments on customers replacement request to CICs (Commercially Important Customers).

On receipt of written request from the CIC, BSNL shall be replaced the CLIP instrument to Commercially Important Customers at Zero cost after verifying the paid bill of last six months amount.
Calling Line identification presentation (CLIP) instrument shall be changed to such CICs customers at free of cost again before three years from the date of change of CLIP instrument.
This design will be applicable for Landline and Broadband CICs (Commercially Important Customers).
The above scheme will be implemented and with effect from 06-12-2013.
All other terms and conditions will remain the same.


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