BSNL has come up with innovative technique using highest technology by installing its first ever automated bill collection ‘Cash Recycling Machine cum ATM’ to pay bills in cash.
BSNL CMD launched Hitachi ATM machine

State run Telecom Company Bharat Sanchar Nigam Limited (BSNL) in association with M/s Hitachi Payment Services Limited has launched ‘Bill collection ATM Machine’ where customers can pay bills in cash through this ‘Cash Recycling Machine cum ATM’ for paying monthly bills.

As per latest information, BSNL’s CMD Shri Anupam Shrivastava inaugurated the Hitachi Cash-recycling machine at Telephone Bhavan in Shukrawar Peth, Pune. 

Addressing to media he said, ‘Some customers often miss to pay bill because of fix timing of BSNL counters. With these ATMs in place, customers will be able to pay monthly bill during any time of the day i.e rouch-the-clock’. 

BSNL customers can easily pay their monthly bills in cash through Hitachi cash-recycling machines (CRMs) available at BSNL customer service centers can be used as conventional ATMs to withdraw money using valid ATM cards.

The competent authority of BSNL is planned to extend these Hitachi cash-recycling machines in more Customer service centers for further usage ease payment method. However, BSNL providing free space to accommodate Hitachi ATMs in BSNL premises in the coming days. 

Procedure to pay BNNL monthly Bills through Hitachi Cash Recycling Machines (CRM)

  • For BSNL customers Hitachi Cash recycling machine (CRM) will provide cash-based bill payment service.
  • First Customer have to enter the bill reference numbers through the on-screen interface and deposit cash
  • Hitachi machine will accept Indian currency notes of Rs.1000, Rs.500, Rs.100, Rs.50, Rs.20 and Rs.10
  • After successful collection of cash customer will get bill payment receipt respectively
  • The paid bill amount will be credited online to the customer main account where BSNL officials reconcile the total amount of the credit at the end of the day.
  • Customer even can withdraw money using Hitachi machine using a valid bank ATM cards.


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