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BSNL enabled its SMS support to Landline and Broadband customers for registering complaints.
Most of the Government Service setups are not changed; customers are still to reach Government offices for any complaint or submissions.  

India’s most trusted telecom brand Bharat Sanchar Nigam Limited (BSNL) has extends its SMS based services to BSNL Landline Customers and BSNL Broadband customers for registering complaints for faulty Landline and Broadband. BSNL enabled provision for customers to register new Landline and Broadband connection without submitting any prior Customer Application Form (CAF) at BSNL outlets.
To avail this service customers have to register their mobile number using USSD code.
The SMS sent in the above formats, reply SMS in the form of acceptance or rejection or errors would be generated. Timely resolution alerts would also be sent to customers.
Mobile Number Registration
REF(space)(STD Code Landline Number)(Space)(Customer ID or Billing Account Number)
Send SMS to 53334
Customer ID and Billing Account Number can be viewed in the bill.

Mobile Number and Email ID registration
REG(space)(STD Code Landline Number)(space)(Customer ID or Billing Account Number)(space)(Email ID)
To registrar only email ID allowed from already registered mobile number
EMAIL(STD Code Landline Number)(space)(Email ID)

Landline and Broadband Fault Booking
For Broadband
BFT(space)(STD Code Landline Number)

For Landline
FLT(space)(STD code Landline Number)

Enquiry for Latest Bill
BILL(space)(STD code Landline Number or Billing Account No)
Customer can request for keyword availability and usage through LIST or HELP
LIST send SMS to 53334
HELP(space)(Keyword)

Customer can register Online at BSNL Selfcare

South Zone Telecom Circles ( Karnataka, Andhra Pradesh, Chennai, Tamilnadu, Kerala)
Online Users can get SMS Services for Landline/Broadband services by registering through BSNL Selfcare

North Zone Telecom Circles (Haryana, Punjab, UP(West), UP(East), Himachal Pradesh, Rajasthan, Jammu & Kashmir)
Online Users can get SMS Services for Landline/Broadband services by registering through BSNL Selfcare

West Zone Telecom Circles (Maharashtra, Madhya Pradesh, Chattisgarh & Gujarat )
Online Users can get SMS Services for Landline/Broadband services by registering through BSNL Selfcare

East Zone Telecom Circles (Kolkata, Orissa, Bihar, West Bengal, Adman Nicobar, Assam, Jharkhand, North East)
Online Users can get SMS Services for Landline/Broadband services by registering through BSNL Selfcare
BSNL WEBSITE AFFORDABLE OFFERS : BSNL TARIFF MOBILE APP DOWNLOAD
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