Join Our 1500+ Community Readers




Do not Attempt to Spam - It'll be deleted

BSNL Public Grievances (PG) Complaints Website (BSNL Help Desk)

Bharat Sanchar Nigam Limited (BSNL) has Launched new Public Grievance (PG) Cell website for its valuable BSNL customers to lodge a complaint on related to various BSNL product telecom services. The BSNL Competent Authority has well designed for its customers to lodge a complaint from any Telecom Circle or District Level on various Product services. This service has introduced in all Telecom Circles and SSA level (District Level) Secondary Switching Areas to determine the BSNL Customers complaints for immediate disposal without any long time taking delay.

Working pattern of BSNL Public Grievance Cell (PG)


As usual if any BSNL customer has any type of complaint on various products they can lodge it by simple dialing to Toll Free Numbers 198, 1500, 1501, 1503 or booking complaint via BSNL Executive. Most of the cases i.e (99%) are rectified immediately within 24 hours of time whether it is Broadband/Landline service faults.
BSNL Customers can contact their nearest Customer Service Center (CSC) available in each and every locality of City across India where complaints and bill services can be done.

Example Cases:-
CASE-I: BSNL Broadband Fault from 3 days, Cable Cut by Municipal  corporation.
Solution: I Registered complain at 198, in Morning 8:30 AM, I Got call from BSNL Office at 10:15 AM and Lineman visited home around 11:00 AM, after some test he said there is cable fault and it will be resolved soon by tomorrow I waited for next day and then call Outdoor Jr. Telecom Office and he assure problem will be resolved today but not resolved so finally i booked complain at BSNL Public Grievances (PG) Complaints New Website http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp and next day i got call from Local District headquarter main office and they conform my identity and same day BSNL officer came with 3 Lineman and restored the fault by making joint after cable cut by Municipal corporation JCB.

CASE-II: BSNL Mobile Network Problem
Solution: I was getting problem of Indoor Signal so i booked Public Grievances (PG) Complaints on Website http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp regarding GSM Network Problem. Next day BSNL Mobile wing person visited my Home and checked RF Signals in my Locality and home, after some alignement changes at BTS of my Locality problem is resolved.


What next if your complaint is not resolved within reasonable time period

After booking a complaint on Toll Free Numbers if the Customer complaints are not resolved or BSNL staff/Officials are not attended the problem and extending days for solving problem then where to BSNL Customers. 
Here BSNLTariff provides a way to bring problem to the higher level Officials by registering a complaint online at Newly launched BSNL Public Grievance (PG) Cell website without going for any paper work or approaching near by Customer Services Center or Zonal Offices. This BSNL Public Grievance Cell website really amazing and working beyond BSNL Customer imagination. 

BSNL Customers don’t need to work hard for booking a complaint on BSNL PG Cell, simply visit …. and fill the information like Telecom Circle or State, Customer Details (Connection Booked on), Alternative Contact Number (Mandatory) on which BSNL Authority will contact you. Bring up detailed complaint related to BSNL product and submit it.
Immediately you’ll get Complaint ID, record it safely for further reference. That’s it, you’ve done now its time for BSNL Public Grievances website how effective work 100%.

Book your Complaint on 
BSNL Public Grievance (PG) Cell

You May also Like

..

0 comments:

Post a Comment

Categories

3G offers 3G Postpaid Plans 3G revised Data plans 3G Tips 4G Services Aajeevan Prepaid Plan Alert message by BSNL Amarnath Yatra Andaman and Nicobar Telecom Circle Andhrapradesh Telecom Circle Anuraga Prepaid Plan APN Settings Assam Telecom Circle Bihar Telecom Circle Blackberry Plans Blackout days BSNL 2G services BSNL 3G Services BSNL Bharat Berry Services BSNL Broadband BSNL CDMA BSNL Data Card BSNL Discount offer BSNL e-Auction Portal BSNL EVDO BSNL Fiber to Home BSNL Fixed Wireless Phones BSNL GAMES ON DEMAND BSNL HelloTv BSNL Jammu and Kashmir BSNL LANDLINE BSNL Live BSNL Longer validity RCVs BSNL Madhyapradesh Telecom Circle BSNL Migration Vouchers BSNL Mobile Fancy Numbers BSNL Movies on Demand BSNL Music BSNL NEWS BSNL Offers BSNL Online Bill Payment BSNL POSTPAID PLANS BSNL PREPAID PLANS BSNL Pyari Jodi BSNL Rakshak plan BSNL Services BSNL Short Code Keys BSNL SMS BSNL STORE BSNL STVs BSNL Tablets BSNL Training BSNL Tunes BSNL VAS BSNL WiFi Services BSNL Wimax BSNLTARIF WISHES CDMA STVs Chennai Telecom District Chhattisgarh Telecom Circle Choose Your Mobile Number Consumer Mobility CUG Data Plan Vouchers Data STVs Deactivation Deepam Prepaid plan Do Not Call Registry Downloads Extended Offers Festival Offers Fixed Monthly Charges Free Data usage Free National Roaming Prepaid Plans full Full Talk Value Offers Gift talk time Google Play GPRS PLANS Gujarat Telecom Circle Haryana Telecom Circle HelpLine Number Himachalpradesh Telecom Circle Internet Service Providers ISD Tariff IVRS based results Jai Jawan plan Jammu and Kashmir Telecom Circle JOBS IN BSNL JOBS IN MTNL Karnataka Telecom Circle Kerala Telecom Circle Kolkata Telecom District Maharashtra Telecom Circle Mobile Apps Mobile Money Transfer Mobile Number Portability Mobiles-Tablets India National Roaming Free STVs Nestham plan North East Telecom Circles Online Recharge Orissa Telecom Circle PUBILC AWARENESS Public Grievance Cell Punjab Telecom Circle Rajasthan Telecom Circle Revised Offers SIM OFFERS SMS based results SMS OFFERS SMS Services SMS STVs Special Discount Voucher Special offers Student special plan Tamilnadu Telecom Circle Telecom News India Telecom Technical Assistant Jobs Telemarketing calls Telemarketing SMS Telephone Adalat TRAI Uttaranchal Telecom Circle Validity Plan Vouchers Value Added Services Vanity Numbers Video Call Office Voice Call STVs Voice SMS Services West Bengal Telecom Circle